|
Solid Bamboo Flooring - Warranties
Click here for Limited Warranty for bamboo flooring
(Residential Use only)
Click here for printer-friendly version
Limited Warranty
for bamboo flooring (Commercial Use only)
This warranty applies only to Higuera Hardwoods LLC Dba Higuera
imports bamboo flooring which is to be installed in commercial buildings.
Higuera Hardwoods LLC was formed to provide the finest Bamboo flooring
in the market. Higuera Hardwoods LLC is committed to providing the
highest quality, the most durable products available. Our exclusive
source in china has the finest German production technologies available
for producing and finishing our products and this allows us to provide
one of the finest warranties for all of our products, and of course
are always subject to a few common sense exclusions which are specified
below:
For flooring used in commercial applications,
Higuera Hardwoods LLC makes the following Structural Warranty. For
flooring that is provided in a pre-finished form, we also make the
following Finish Warranty.
LIMITED Warranties
(A) Twenty Year Structural Warranty.
Higuera Hardwoods LLC warrants that the commercial
flooring sold under this Warranty (the "Flooring") is,
at the time of sale, free from defects in material and manufacture
and that it conforms to Higuera Hardwoods LLC specifications for
the flooring model. Higuera Hardwoods LLC further warrants that
when only when professionally installed according to Higuera Hardwoods
LLC specifications and industry standards and also only when maintained
to the Higuera Hardwoods LLC instructions and used for its intended
purpose, the Flooring will not delaminate, separate, buckle or cup
as a result of a manufacturing defect for twenty (20) years from
the date of sale (the " Structural Warranty Period").
(B) Five Year Finish Warranty.
Higuera Hardwoods LLC also warrants that the factory-installed
finish on the Flooring is, at the time of sale only, will be free
from defects in material and manufacture and that it also conforms
to Higuera Hardwoods LLC high standards and specifications for the
factory applied finish. Higuera Hardwoods LLC will also further
warrant that when the Bamboo flooring is maintained according to
all the Higuera Hardwoods LLC instructions and used for its intended
normal commercial purpose, the finish will not wear through or separate
from the Flooring as a result of a manufacturing defect for five
(5) years from the date of sale (the "Finish Warranty Period").
This warranty will not cover scratches, reduction in the shine of
the finish, or damage to the finish caused by problems to the underlying
Flooring.
The Higuera Hardwoods LLC installation guide and
maintenance instructions must always be followed as a condition
for these Warranties to be in force. You may obtain these instructions
from your retailer or from Higuera hardwoods LLC or by printing
them from the Higuera Imports website, by calling or faxing the
numbers below, and/or by sending an email request to contact@higueraimports.com.
Higuera hardwoods LLC warranty will not cover any damage or defects
resulting from or in any way attributable to the following/ but
not limited to the following:
1. Improper storage, handling or installation
of the Flooring (including improper construction installation of
joists and sub flooring and/or improper surface preparation); 2.
Abuse, lack of maintenance, neglect, abnormal use or misuse, negligence,
application of solvents, corrosives or other chemicals to the Flooring,
color change, fading or damage due to exposure to the sun, excessive
pivot and point-loads, spike-heeled shoes, unpadded furniture feet,
water, damage from sand, pebbles or other abrasives or other unintended
uses; 3. Insect infestation after shipment from the point of origin;
4. Stains and finishes; 5. Improper alterations of original manufactured
product; 6. Moisture/dampness problems (including sub floor moisture,
leaks, rain, wet mopping, etc.) or excessive dryness or heat;
7. Settlement or movement of the structure to which the Flooring
is attached; 8. Natural events such as hurricanes, tornadoes, earthquakes,
and floods; or 9. Variations in color, grain and markings that exist
in the Flooring when new (such variation in bamboo is a natural
occurrence, so that Flooring may not match display samples) or that
develop over time because of varying exposure to sunlight or UV
light; or 10. Installation over radiant floor heating with a surface
temperature in excess of 80°F; or 11. the Installation of any
Flooring with visible defects.
This Warranty will only extends to the buyer or
to the owner of the first structure in which the Flooring is installed
Disclaimer of Implied Warranties
THE ABOVE WARRANTIES ARE THE EXCLUSIVE AND SOLE
WARRANTIES GIVEN BY HIGUERA HARDWOODS LLC FOR THE BAMBOO FLOORING.
THEY SUPERSEDE ANY PRIOR, CONTRARY OR ADDITIONAL REPRESENTATIONS,
WHETHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES, INCLUDING THE WARRANTY
OF MERCHANTABILITY, ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED IN DURATION TO THE WARRANTY PERIODS FOR THE CORRESPONDING
EXPRESS WARRANTIES, ABOVE.
Some states/or districts do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply to
you.
What Higuera Hardwoods LLC will Provide if the
Flooring is Non-Conforming.
If during the applicable Warranty Period, the
Flooring does not conform to the preceding Warranties, the owner
of the Flooring shall notify Higuera hardwoods LLC as provided below,
and within a reasonable time Higuera Hardwoods LLC will provide,
at its option, one or more of the options listed below:
(1) repair of any nonconforming or defective Flooring
(for defects in finish, this means refinishing the affected planks)
, (2) provision of non conforming planks to be replaced with conforming
or suitable planks (colors may vary), including a reasonable allowance
for associated costs of removal and reinstallation, but this allowance
shall be included only during the first year of use and it does
not include the cost of removal of fixtures/furniture/objects installed
on the Flooring, (3) refund of the purchase price for any nonconforming
planks that have not been installed, or refund for the percentage
of the purchase price for the non-conforming planks equal to the
percentage of the Warranty Period remaining when Higuera Hardwoods
LLC is notified of the nonconformity.
THESE REMEDIES SHALL BE THE EXCLUSIVE AND SOLE
REMEDIES FOR ANY BREACH OF WARRANTY.
If the Flooring does not conform to the Warranty,
the owner of the Flooring must inform Higuera Hardwoods LLC in writing
at the address below within thirty (45) days after discovering the
nonconformity. The notice must describe the location and nature
of the nonconformity, preferable with a dated picture included clearly
showing the non-conformity. The client must also give Higuera Hardwoods
LLC a reasonable opportunity to examine the claimed non-conformity
before undertaking any repairs, removal or replacement. The owner
must present the original invoice, bill or other proof of the date
of purchase. Compliance with the requirements of this paragraph
is a condition to coverage under the Warranty: if these requirements
are not complied with, Higuera Hardwoods LLC will have no obligation
to remedy any non-conformity.
Exclusion of Incidental and Consequential Damages.
IN NO EVENT SHALL HIGUERA HARDWOODS LLC BE LIABLE
FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES,
WHETHER RESULTING FROM NON DELIVERY OR FROM THE USE, MISUSE OR INABILITY
TO USE THE PRODUCT OR FROM DEFECTS IN THE PRODUCT OR FROM HIGUERA
HARDWOODS LLC OWN NEGLIGENCE.
Some states/ or districts do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitation
may not apply to you.
This warranty gives you specific legal rights, and you may also
have other rights which vary from State to State.
Higuera Hardwoods LLC dba Higuera imports
19006 front street
Poulsbo, wash 98370
Phone 360-779-4050
Fax 360-779-4057
e-mail: contact@higueraimports.com
|
